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Your Privacy Matters: At Evolé AI, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This policy explains our practices in detail.
1. Information We Collect
1.1 Information You Provide
- Photos: Selfies and facial images you upload for AI analysis
- Account Information: Name, email address, and profile details (if you create an account)
- Preferences: Beauty preferences, procedure interests, and app settings
- Communications: Messages you send to our support team
1.2 Information We Collect Automatically
- Usage Data: How you interact with our app, features used, and session duration
- Device Information: Device type, operating system, app version, and unique device identifiers
- Performance Data: Crash reports and app performance metrics
- Location Data: General location (country/region) for service optimization (not precise location)
2. How We Use Your Information
2.1 Primary Uses
- AI Analysis: Process your photos to provide facial analysis and beauty recommendations
- Service Delivery: Enable core app functionality including makeup try-on and transformation previews
- Personalization: Customize your experience based on your preferences and usage patterns
- Quality Improvement: Enhance our AI algorithms and user experience
2.2 Secondary Uses
- Customer Support: Respond to your inquiries and provide technical assistance
- Security: Detect and prevent fraud, abuse, and security threats
- Legal Compliance: Meet legal obligations and protect our rights
- Research: Conduct anonymized research to improve beauty technology (with your consent)
3. Photo and Image Privacy
Your Photos Are Secure: We understand that facial photos are highly personal. Here's how we protect them:
- Local Processing: When possible, AI analysis is performed locally on your device
- Encrypted Transmission: Photos sent to our servers are encrypted during transmission
- Automatic Deletion: Server-processed photos are automatically deleted within 24 hours
- No Facial Recognition Database: We do not store your facial features in any recognition database
- No Biometric Storage: We do not permanently store biometric identifiers
- User Control: You can delete your photos from the app at any time
4. Data Sharing and Disclosure
4.1 We Do NOT Share Your Photos
Your facial photos and images are never shared with third parties, sold, or used for advertising purposes.
4.2 Limited Data Sharing
We may share non-photo data only in these specific circumstances:
- Service Providers: Trusted partners who help us operate our app (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In case of merger or acquisition (with continued privacy protection)
- Anonymized Analytics: Aggregated, anonymized usage statistics (no personal identification possible)
5. Data Security
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Strict access controls limit who can view your data
- Security Audits: Regular security assessments and vulnerability testing
- Data Minimization: We collect only the data necessary for app functionality
- Secure Infrastructure: Use of enterprise-grade, secure cloud infrastructure
6. Your Rights and Choices
6.1 Access and Control
- View Your Data: Request a copy of the personal data we have about you
- Update Information: Modify your account information and preferences
- Delete Data: Request deletion of your personal data
- Data Portability: Export your data in a machine-readable format
6.2 Privacy Settings
- Notification Preferences: Control what notifications you receive
- Analytics Opt-Out: Disable analytics data collection
- Marketing Communications: Unsubscribe from promotional emails
7. Children's Privacy
Evolé AI is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it immediately.
For users between 13-18, we recommend parental guidance when using facial analysis features.
8. International Data Transfers
Your data may be processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses approved by regulatory authorities
- Adequacy decisions for data transfer to certain countries
- Your explicit consent where required
9. Data Retention
- Photos: Deleted within 24 hours of processing (unless saved locally by you)
- Account Data: Retained while your account is active
- Usage Analytics: Retained for up to 2 years in anonymized form
- Support Communications: Retained for up to 3 years for quality assurance
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting a notice in the app
- Sending an email notification (if you have an account)
- Updating the "Last updated" date at the top of this policy
Continued use of the app after changes constitutes acceptance of the updated policy.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
13. European Privacy Rights (GDPR)
If you are in the European Union, you have rights under the General Data Protection Regulation:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent